We understand life happens, we are sad to see you go and we are sure it is just a temporary leave.
You can Click Here to be taken to the Cancelation form. Below are instructions on how you can cancel your account.
**Please note you must be signed in to Cancel Your Subscription - if you receive a 404 Page error it means you are not logged into Your Account**
**Also, you should be aware that if you cancel, you will lose access to all your monthly Nail The Mix sessions, Fast Tracks, Mix Lab, Portfolio Builder and the Private Producer's Club.
IMPORTANT: IF YOU ARE JUST TRYING TO DOWNGRADE FROM URM ENHANCED TO NAIL THE MIX, DO NOT FILL OUT THIS FORM. INSTEAD, OPEN A TICKET BY CLICKING Submit a request ON THE TOP RIGHT OF THE PAGE AND LET OUR TEAM KNOW!
Step 1:
Log into your Nail the Mix or URM Enhanced Account. Click here to log in. Once Logged in you will see on the upper right-hand corner of your screen the "Menu" icon - Click that Icon:
Step 2:
Under menu find "Billing Settings"
Step 3:
Select "Cancel Membership"
Step 4:
If for any reason you are canceling because of an issue with anything please hit the Get Help Now! Button to Submit a Support Ticket so we can help sort out the issue ASAP:
**The puppy is how we feel right now**
Step 5:
Please, Please, Please Read the FAQs before you Cancel Your Subscription:
Step 6:
Fill out the Cancelation form then Click Submit. That is it. You have successfully canceled your account. If you want to double-check just to be sure your account was canceled click here to submit a support ticket. See you again soon!
IMPORTANT: IF YOU ARE JUST TRYING TO DOWNGRADE FROM URM ENHANCED TO NAIL THE MIX, DO NOT FILL OUT THIS FORM. INSTEAD, OPEN A TICKET BY CLICKING Submit a request ON THE TOP RIGHT OF THE PAGE AND LET OUR TEAM KNOW!
Comments
23 comments
The provided link does not work and there are some other serious problems with login on the site.
The form does not work. I tried to cancel my account three times and my account is still active.
Tried canceling does not work. You guys owe me for a month
fuck, I sent my cancellation req on the 29th to avoid overdraft fees on my bank, but no. you toook my fucking money that I didnt have and got raped with overdraft fees, I havent used your service for a month already and I dint need to get charged another month for it. need my refund!
I canceled but still got charged today. Please refund my money and cancel my service asap
Like everyone else: cancelation form unsuccessful after 3 attempts. Contacted support, hopefully they come through. URM needs to invest in some basic form automation. An intro tech could do it in a day.
I never agreed to be billed by this company, and somehow have been getting charged for nearly two full years?? I am submitting a cancellation now, hopefully it doesn't take months and months like all the users above!!
URM owes me $440 in bogus charges
Did any of the users on here receive a refund for the untoward charges from URM?
The form does not work. I tried to cancel my account three times and my account is still active.
I need to be reimbursed because I unsubscribed! and they charged me again, help
Cant cancel my account, please cancel my subscription
Tried to cancel last week (25/5/21) due to financial difficulties and was billed this morning. Not impressed. Please refund me the $39.99 and cancel my account so this does not happen again to me and others as evident it's happened to a lot of people.
I allready cancelled in July 22, but now there's a Billing for August. Did the "Cancel Membership Form" again, but PLEASE, cancel my subscription. Can't be that hard!
Please help me to cancel my acount. The form does not work. I don't want to be charged
I cancelled my subscription in December 15 last year, but today I got charged and I dont know why please I need the refund asap.
I have been trying to cancel my subscription for days and every time I fill out the form it just goes white and today I was just charged and I needed that money for my medications there was a reason I was trying to leave I lost hours at work and as soon as I’m back up I’d like to return but after this idk
I cancelled my membership yesterday and was still charged for a years membership from today. This is totally unacceptable and I am very disappointed. It's clear that this is a common issue so the cancellation form does not work properly.
I keep getting notifications about this page despite still NEVER RECEIVING A CENT back from URM of the $440 they owe me in bogus subscription fees I never authorized
I've also commented on here multiple times recently and they are disappearing. I will be commenting on URM's social media about this obvious disregard for user's money and I urge anyone who comes across this page to do the same. Comment on all their social media pages about their failure to cancel your subscriptions and the money they owe you
Turns out I was banned from the RiffHard FB group within minutes after pointing URM has failed to cancel my account weeks after my request (on an already active post). Funny how responsive they are to damage control but are flat out unable to accommodate legal requests for account termination.
Not only will I be cancelling the card I used to pay for this service as they no longer deserve my trust, but I will also be joining Browne's Modern Metal Academy.
@Clayton Murray My Instagram account was temporarily disabled after I commented on URM's IG posts about this matter, and linking to this page. They 100% go out of their way to take down any public comment about all the members getting screwed here, yet can't be bothered to answer a single email to me about the $440 refund they owe me. This page is literally just doomed users screaming into the void. Thanks URM
The form does not work. I tried to cancel my account three times, two times yesterday and one today and my account is still active. What can I do?
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