How do I figure out why I was billed multiple times? Permanently deleted user November 26, 2023 16:01 Updated Follow Whoops! Sorry about that - this can happen if you push the "buy" button more than once during the checkout process. Just submit a support request and we'll get this sorted out for you right away! :) Related articles How do I cancel my account? How does your subscription(s) work? How do I downgrade from URM Enhanced back to Nail the Mix? How do I pay for my subscription? How do I get into my Nail the Mix account it says it is suspended when I try to login? Comments 0 comments Please sign in to leave a comment.