How do I figure out why I was billed multiple times? Amrish Mahabir December 31, 2019 23:11 Updated Follow Whoops! Sorry about that - this can happen if you push the "buy" button more than once during the checkout process. Just submit a support request and we'll get this sorted out for you right away! :) Related articles How do I cancel my account? I can't afford to pay my subscription on my renewal date, will that change my billing cycle? Where can I find why I am still being billed after cancelling my account? How does your subscription(s) work? How do I pay for my subscription? Comments 0 comments Please sign in to leave a comment.