Why am I being billed multiple times a month? I only signed up once! Amrish Mahabir April 02, 2018 18:08 Updated Follow Whoops! Sorry about that - this can happen if you push the "buy" button more than once during the checkout process. Just submit a support request and we'll get this sorted out for you right away! :) Related articles How do I cancel my account? If I don’t have the funds for my monthly re-subscription and it clears a few days later does that reset my billing cycle? I cancelled my account, but I'm still being billed! How do I stop this!? How does your subscription(s) work? But what if I subscribe midway through the month? Comments 0 comments Please sign in to leave a comment.