The final purchase button when subscribing if pushed more than once will open multiple accounts. This is something that is very easily rectifiable and something we can work with you to reach a suitable resolution. Just go ahead and open a ticket by tapping or clicking the Submit Request button on the top right of the screen.
Articles in this section
- The content on my account seems to be missing? It was just working! What gives!?
- How do I update my credit card?
- How often will I be billed?
- How does your subscription(s) work?
- What payment methods do you accept?
- I left URM Enhanced or NTM recently and I would like to join back up. How do I do that?
- How do I submit for #Mixcritmonday?
- I watched one of your previews on YouTube. Where can I find the rest?
- Why am I being billed multiple times a month? I only signed up once!
- If I don’t have the funds for my monthly re-subscription and it clears a few days later does that reset my billing cycle?