Where can I find why I am still being billed after cancelling my account? Permanently deleted user April 22, 2020 21:29 Updated Follow Crap, sorry about that! If you open a new support ticket here, we'll get it sorted out ASAP. Again, apologies for this and we'll get it taken care of right away! Related articles How do I cancel my account? Where are my previous months? How do I figure out why I was billed multiple times? Where can I find information on the differences between Nail the Mix & URM Enhanced located? How do I get into my Nail the Mix account it says it is suspended when I try to login? Comments 0 comments Please sign in to leave a comment.